This privacy policy describes how Velvetté collects, uses and shares your personal information when you visit or make a purchase on our website.
Collection of personal data
When you visit our website, we automatically collect certain information about your device, your interaction with the website, and information necessary to complete your purchases.
Information we collect may include:
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Device information (browser, IP address, time zone, cookies)
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Order information (name, billing address, delivery address, payment information, email, phone number)
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Customer service inquiries
The purpose of the collection is to:
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Process and deliver orders
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Communicate with customers
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Prevent fraud
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Improve and optimize our website
Information is shared with our platform provider Shopify to the extent necessary to operate the webshop.
Marketing & cookies
We may use cookies and similar technologies for analytics and marketing, including third-party services such as Google Analytics.
You can manage or disable cookies at any time via your browser settings. Please note that this may affect the functionality of the website.
Sharing information
We only share your personal information with trusted third parties when necessary to:
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Order processing
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Payment
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Shipping
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Compliance with legislation
We do not sell your personal information.
GDPR – your rights
If you are a resident of the EU/EEA, you have the right to:
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Insight into your personal data
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Correction or deletion of your information
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Data portability
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To object to processing
To exercise your rights, you can contact us via email.
Data storage
We retain your personal data for as long as necessary to fulfill our legal and contractual obligations, unless you request deletion.
Children
Our website is not directed at persons under the age of 18, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at: